Shipping Policy
&
Refund Policy
Shipping Policy
Welcome to Anna Marija Bulka
art shop.
Thank you for shopping.
Processing Time: Orders are usually processed within 5-10 business days. Custom or made-to-order items may take longer, and specific details will be listed under the item’s description.
Shipping Methods: We offer various shipping methods to meet your needs. From standard to expedited shipping, the choice is yours at checkout.
Shipping Costs: Shipping fees are calculated based on the weight of your order, the shipping method selected, and your location. The final cost will be displayed at checkout.
Delivery Times: Depending on the shipping method selected, delivery times may vary.
International Shipping: We ship worldwide. Please be aware that international shipments may be subject to customs fees or import taxes upon arrival, which the customer is responsible for paying.
Tracking Information: Once your order has shipped, you will receive an email with tracking information. Use this information to monitor the delivery of your order.
Lost or Damaged Items: If your order is lost during shipping or arrives damaged, please contact us immediately to initiate a claim.
Refund Policy
Please review our Refund Policy below.
Returns: Our return window lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Returnable Items: Several types of goods are exempt from being returned. Perishable goods, custom products (such as special orders or personalized items).
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. If the refund is still not visible, contact your credit card company, then your bank. If you’ve done all of this and you still have not received your refund, please contact us at [[email protected]].
Shipping Costs for Returns: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.